| Published | 2022-08-12 |
| Platform | Udemy |
| Price | $19.99 |
| Instructors |
Learn Pro-Systems
|
| Subjects |
Prepare for the Salesforce Community Cloud Consultant update 2022 (180 question)
Salesforce Community Cloud Consultant update 2022
Community Cloud, recently renamed Experience Cloud, is a paid addition to Sales or Service Cloud. It serves as a portal for companies to better interact with customers, members, business partners and suppliers.
Be prepared for a scenario-based exam, with step-by-step questions about licensing, configuration, setup, security, access control, knowledge, reputation, recommendations, and more.
Community Cloud is gaining popularity with businesses that see a strategic opportunity to communicate more effectively with customers, partners, vendors, and members. If you are looking to advance your career and expand your skills portfolio, this certification is solid evidence of advanced knowledge of a strategic product.
This exam is different from other certifications you may be familiar with, such as the Administrator. The questions are more complex and detailed. It requires more knowledge, particularly in areas such as click-through-setup funnels, experience builder, workspaces, and administration (features, capabilities, license limits, nuances of different community templates, and security).
This course presents a three-stage strategy for passing the exam, starting with study resources for a comprehensive overview of the communities and the exam. Next, there are practice exams that help you learn the exam topics to a level of detail needed to pass them. Finally, there are test strategy tips to be successful on exam day.
This test is designed for customer-facing consultants who have experience implementing Salesforce from the start. Having said that, it still applies largely to Salesforce admins who want to demonstrate their advanced knowledge on the platform, and they deal with a more complex Salesforce Org.
You may want to obtain this certification if you are looking for a promotion, a change of job, or a transition from management to consulting.